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THE FEUTEX TOOLKIT

Chargeback Loss Scenario

Estimate disputed-payment loss after recoveries, fees and retained fulfillment costs.

Ecommerce workspace● Runs in your browser
01 Your input
02 Your result
View or copy raw result data
FormulaDisputes = v.orders*v.dispute_rate/100 ; Revenue loss = v.orders*v.dispute_rate/100*(1-v.win_rate/100)*v.ticket ; Cost exposure = v.orders*v.dispute_rate/100*(v.fee+(1-v.win_rate/100)*v.goods_cost)
Sources and model references

Worked example

Inputs

Orders
10000 orders
Dispute rate
1 %
Ticket
60 currency
Win rate
30 %
Fee
20 currency
Goods cost
25 currency

Expected results

Disputes
100 orders
Revenue loss
4200 currency
Cost exposure
3750 currency

Load the example in the workspace to reproduce these results. Display rounding does not change the underlying calculation.

How to use this tool

  1. Enter your own assumptions using a consistent currency and period.
  2. Review the scenario outputs and compare alternative inputs.
  3. Check the stated model limits before using the result in an operating plan.

Try this example

{
  "orders": 10000,
  "dispute_rate": 1,
  "ticket": 60,
  "win_rate": 30,
  "fee": 20,
  "goods_cost": 25
}

Accuracy and scope

Loss scenario; provider rules differ. Revenue loss and fulfillment-cost exposure are separate and should not be added to an already net-profit figure without reconciliation.

Is my data uploaded?

This tool runs locally in your browser. Input and output are not sent to a processing server. Copy or download your result before leaving the page.